![]() ![]() ![]() Ability to set outbound CallerID per campaign or per list.Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available.Ability to park the customer with custom music per campaign.Ability to broadcast dial to customers with a pre-recorded message.Ability to autodial campaigns to start with a simple IVR then direct to agent.Ability to open a custom web page with user data from the call, per campaign, per In-Group, or per list.Ability to transfer calls with customer data to a closer/verifier.Ability to dial on a single campaign across multiple vicidial dialers, or multiple campaigns on a single dialer.Ability to dial predictively in a campaign with an adaptive dialing algorithm.Ability to set a campaign to auto-dial and send live calls to available agents.Ability to display a script for the agent to read with fields like name, address, etc.Ability for an agent to call clients in succession from a database through a web-based screen.For a more in-depth explanation of the features available on our VICIhost hosted service, click here. ![]()
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